Terms & Conditions

We recommend that you print and keep a copy of this page for future reference.

1. These Terms and Conditions

These Terms and Conditions apply to all transactions on this web site. Please read them carefully. They do not affect your statutory rights.

We may change or amend these terms and conditions at any time. Any changes or amendments made will take affect on t he date they are posted onto this site (please see date above). We will ask you to read and accept these terms and conditions each time you place an order, to ensure that you are familiar with the most current, updated ones.

2. Our Contract

Making a purchase could not be easier, just browse our website, Click “Add to shopping” for any items that you wish to purchase and put them into the shopping cart.

You will have the opportunity to check and correct any input errors within your order up until you submit your order.

Once you have made all your selections click on “Order” and you will be asked for a few details that we need to be able to satisfy your order.

Acceptance of your order and the creation of a legally binding contract between us will only occur once we accept your order.

We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method. All purchases must be paid for in full upon order and orders will not be processed until payment is received in full.

3. Description of Goods

The products we sell on this site are of a technical nature, it is not practical for us to publish or show detailed technical specifications of all our products. Please be advised that all images, descriptive matter, specifications, technical details and additional advertising shown on this site are to give you an approximate description of the goods. All of the specifications we give to you (the customer) are approximate and intended as a guide only. We cannot accept any responsibility or liability for any preparation work that is undertaken based on such specifications or information shown on our site.

4. Accuracy of our Product Information

Please be advised that all product specifications, Technical details, images and other additional information published on our site have been made accessible to us by manufacturers, publications, publicists, suppliers or they have been gathered from public-domain sources. We try to ensure and it is the intention of us that the information we show on our site is as accurate and up to date as possible. We cannot guarantee the reliability or accuracy of the information shown within our pages. All the actions you take as the user of this site are the responsibility of the individual.

5. Prices and Payment

All prices and charges on this site are in UK pounds sterling. They include any VAT payable, but exclude any delivery charges.

The total cost of your order will be the price of the products you order plus the applicable delivery charge. All of these will be clearly set out in your Shopping Basket before you submit your order.

All prices, special offers and products are subject to availability and may change before (but not after) we accept your order. If for any reason something becomes unavailable we may offer you an alternative.

We try very hard to ensure the accuracy of all information shown on this site. However, occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will inform you and ask whether you wish to continue with your order, amend your order or cancel it.

We accept payment by Mastercard, Visa, Delta and Switch. Payment is deducted when we process your order. You may send your card information over the Internet, or if you prefer by phone, fax or post.

If you wish to pay by cheque or bankers draft please forward this to our address shown below. An additional 7 working days should be allowed for clearance.

6. Age Requirements

To order goods through this site you must be at least 18 years of age, by ordering you confirm that you are of the required age.

7. Delivery

Delivery must be to the address at which your payment card is registered. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.

Delivery Charges

We make every effort to keep our delivery charges as low as possible.

Generally orders are delivered by courier, smaller products are sometimes delivered by post.

Very Occasionally different products in the same order may be delivered separately.

Delivery Times

Delivery times are calculated in working days - i.e. Monday to Friday inclusive. If you order after 3.00pm, please calculate your delivery time as if your order had been placed the following working day. In the case of bank holidays and just before Christmas, please allow an extra two working days.

Deliveries for standard products should usually arrive within 5 to 7 working days of placing your order, however, some products are special order (these are clearly marked) and can take around 21 working days to arrive. For these products you will be told about delivery dates as part of the order process.

If we, our suppliers or manufacturers are temporarily out of stock of any products, we will notify you of the expected dispatch date of these products. If items are out of stock and you would rather not wait you will always be offered the option to cancel your order.

Deliveries are usually made between 9am and 5pm, all deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with a contact number for you to call.

IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

Please allow at least an extra 5 working days for delivery to remote areas.

All delivery details and charges shown are for UK only purchases.

8. Damaged, Incorrect or Missing Orders

We try very hard to ensure that you receive your order in pristine condition. if you do not receive all your products please check that they have been dispatched.

If your products arrive in a damaged condition we must request that you make a note on the couriers consignment note and that you inform us within 48 hours from receipt of your delivery.

In the unlikely event that you receive incorrect products we must request that you notify us within 48 hours from receipt of these products.

When taking receipt of your delivery please check that you sign for the correct number of packages as shown on the couriers consignment note. Any shortages must be noted on the couriers consignment note and if any products are lost in transit you must notify us within 48 hours from the expected delivery date.

If any item not required for any reason must be returned to us within 7 days.

9. Defective Goods.

Admitted defective goods will be replace free of charge during the period of the manufactures warranty (if any) but all such goods must be returned to us ans we shall be under no liability save for such warranty. Without prejudice to any other exceptions of liability hereunder, under no circumstances will (a) we be liability whatsoever for any consequential loss or damage claimed or suffered by the customer and (b) our liabiltity in respect of goods ordered exceed the invoiced of those goods to the customer.

10. General

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

These terms and conditions only cover our website. Any other websites to which you may link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

11. The use of data-mining/extraction software or bots by any company that is not approved by the site owner is strictly forbidden and will be treated as ‘hacking’.